Associate Professor of Department of Industrial Engineering and Decision Analytics
Departmental Research Area
Logistics Management, Service System Engineering, Service Operations Management, Operations Research & Stochastic Modeling, Logistics & Supply Chain Management, Energy
Individual Research Interest
Service operations management, queueing system, and applied probability.
Jiheng Zhang joined the Department of Industrial Engineering and Decision Analytics as an Associate Professor at the Hong Kong University of Science and Technology in 2009. His research interests are in the areas of service operations management, queueing system and applied probability. He received both PhD and M.S. degrees in operations research from Georgia Institute of Technology (2009, 2005), M.S. degree in mathematics from the Ohio State University (2003), and B.S. degree in mathematics in Nanjing University (2002).